Frequently Asked Questions

All handsfree sold on Gionee.com.pk are 100% genuine Gionee products. We source directly from authorized distributors. You can verify the authenticity by checking the high-quality packaging and the serial number on the warranty card. We offer a Check Warranty (Test on Arrival) so you can verify the product is working perfectly.

Both models provide excellent sound quality. The choice depends on your device. If your phone has a dedicated headphone jack, the <strong>3.5mm model (PKR 450)</strong> is the classic choice. If your phone only has a charging port or you want digital audio transmission with a built-in DAC, the <strong>Type-C model (PKR 550)</strong> is superior.

Yes, but you will need a 'Type-C to 3.5mm Adapter'. These adapters are sold separately. However, direct Type-C handsfree usually offer better longevity and sound quality as they don't require an extra dongle.

With normal daily use, Gionee handsfree are designed to last between 1 to 2 years. The cables are made from TPE (Thermoplastic Elastomer) which is highly resistant to tangling and breaking. Proper care, such as not pulling the wire, extends their life significantly.

Yes! Wired handsfree are generally better for gaming than Bluetooth because they have ZERO latency. This means you hear footsteps and gunshots instantly. The Gionee handsfree also has a clear microphone for team voice chat, making it a favorite among budget gamers.

The 3.5mm model works with any Android phone with a jack, laptops, and older iPhones (6S and below). The Type-C model works with modern Androids (Samsung S21/S22/S23, Xiaomi, Pixel) and the new iPhone 15/16 series.

The parcel contains the Original Gionee Handsfree (quantity matching your order).

We provide a Check Warranty (Test on Arrival) only. You must check the product immediately upon delivery. If it is working fine, there is no further warranty. If it is Dead on Arrival (DOA), contact us immediately for a replacement.

You can check our 'Original vs Fake' guide. Key signs of original: Quality packaging with correct spelling, high-quality cable feel (not plastic-like), crisp sound quality, and the 'Magnet Test' (original speakers have heavy magnets that can pick up a small nail). Fakes often sound tinny and have weak magnets.

If you just received the product, contact us immediately as it is covered under our Check Warranty. If this happened after use, try cleaning the connector and rotating the jack. Note that issues arising after use are not covered.